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Fraud Prevention

Protect your customers from cyber fraud with secure messaging from the PhonoSecure suite.


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Software Services

Custom build communications Software as a Service (SaaS) for your business.


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Interactive bulk SMS

Communicate directly to targeted audiences with market leading bulk SMS message marketing.


Phonovation - The Story so far

The Phonovation story began in 1988 not far from our current Dublin headquarters. We create great technology solutions and focus on return on investment for our clients. We process in excess of 200 million calls and text messages per year across multiple sectors. We are the market leaders in secure, Application to Person (A2P) messaging and use this position to extend the boundaries of what is possible using ubiquitous messaging services.

We have recently added SIM SWAP Protection services to our product suite. This service allows you to communicate with your customers mobiles with more confidence than ever. This service is live with most banking organisations as it adds another layer of security to sensitive information delivered to the mobile phone.

With offices in Dublin, London and Newcastle, we design, build and manage all of our own services. We are a Deloitte Best Managed Company and are Microsoft Certified. We’ve worked with almost every type of company out there, from single person businesses to some of the largest multinationals in Europe. Our vast experience has proven to us that each company is unique and so we take a ‘one size does not fit all’ approach to finding solutions for our clients. That’s why we tailor each communications solution to the specific requirements of the client drawing on our 30 years of experience. The result: You can communicate with your customers as effectively and as efficiently as possible.


We get awarded a lot


Recent News


May 21, 2019

Improved Competitiveness Drives Growth in Every Sense for Phonovation

“I knew that there must be a better way of working and I went to Enterprise Ireland and said we had an excellent team, but we […]
May 20, 2019

Here is what happens when you make 2,000 improvements in your business in a year.

I have been asked many times about our LEAN journey and if/how it has benefited our business. The answer is yes, it has benefited our business. […]
July 25, 2018
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Are contact centres getting the message?

If technology is advancing, then we have to assume that so are the people who are using it. When was the last time you saw someone […]
July 17, 2018
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How to stop phone fraudsters from draining your bank account

If you have a mobile phone and use Gmail, Samsung Cloud, iCloud, Dropbox, Facebook, Twitter etc. and the websites/Apps of banks and countless other web services, […]
June 27, 2018
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Has your phone signal ever stopped working? It could be SIM Fraud

The banking issues that affected TSB in April have seen a marked increase in SIM Fraud attacks.  This is not confined to one banking organisation, are […]
June 18, 2018
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“I’ve got your number”

By using identity theft, fraudsters convince your mobile operators shop assistant that they are dealing with you, the account holder.  Another way they can do this […]
May 28, 2018
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Mobile SIM Swap Attacks Increasing

When mobile banking grew there came a new way, and a new reason, for acquiring your personal data.  More and more people have smart phones which […]
April 18, 2018
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Lean Best Practice visit with Phonovation and Enterprise Ireland

On the 12th of April Phonovation hosted an event to share the story of our Lean transformation. We organized this event in conjunction with Richard Keegan […]
March 21, 2018
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Phonovation announced as one of Ireland’s Best Managed Companies.

  Phonovation has been named as one of Ireland’s Best Managed companies in the Deloitte Best Managed Companies Awards programme which is run in association with […]


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Our customers trust us with their data. We are continually investing in our people and technology to ensure we comply with the new GDPR regulations and achieve ISO 27001 accreditation.
These investments represent our commitment to managing our customers data in a safe and secure manner.


8 Clarinda Park North, Dun Laoghaire