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services

SOFTWARE AS A SERVICE

Custom build communications Software as a Service (SaaS) for your business.

BESPOKE SOFTWARE SOLUTIONS

One size does not fit all

 

What we are truly passionate about is creating custom communications and payments software for our clients. At Phonovation we know that each business is completely unique so we adopt a one-size-does-not-fit-all approach. Each robust software solution is designed to fit the specific requirements of the client. They are always innovative and dependable.

Examples of our work

Vodafone Bulk SMS Platform – This powerful platform has hundreds of active users, sending in excess of one million messages per month. The Return on Investment for these has been in excess of 300%.

 

RTE Live Events – All RTÉ competitions with SMS and Automated Voice entry are run through Phonovation’s premium rate services software.

 

BT Portal – An application designed to create, maintain and track Requests for Change (RFC) and Planned Engineering Works (PEW) for BT.

Microsoft Partner

We are a certified Microsoft Silver Partner as assurance that we always adhere to the highest standards. Learn more

Support and maintenance

All custom software development work we do is backed up by our second-to-none support team and software maintenance.

PCI Compliant

We comply with the Payment Card Industry Data Security Standard, guaranteeing that our payment solutions are of the highest security level.

If you have a problem

That needs a unique solution

IVR PAYMENT SOLUTIONS

Phonovation provides a complete payment processing solution for all industries

 

Using Phonovation to process customer invoices will reduce administration time and increase the amount of successfully completed payments. This is due to its customer centric design, ease of use and integrated SMS facility. Using its interactive menu system, Phonovation enables customers to make payments by phone (and/or SMS), significantly reducing the time spent by staff engaged in collecting payments.

Also integrated into the system are powerful SMS tools that enable staff to set up reminders, deliver invoices and issue receipts.

 

Our automated call handling platform is capable of managing all of your inbound account related calls. It will process payments or record contact details for administration staff to return the call depending on your requirements.

 

MANAGING PAYMENTS HAS NEVER BEEN SO EASY

 

“I’d recommend Phonovation to any other businesses or organisation. It’s an alternative method of payment for customers to pay their bills. We’ve seen a steady increase in our cash flow since the introduction of the system.”

Avril Allen, Tallaght Hospital

MEDIPAY

Medipay provides a complete payment processing solution for the health sector.

 

Using Medipay to process patient invoices will reduce administration time and increase the amount of successfully completed payments. This is due to its customer centric design, ease of use and integrated SMS facility. Using its interactive menu system, Medipay enables patients to make medical payments by phone (and/or SMS), significantly reducing the time spent by hospital staff engaged in collecting payments.

INTEGRATED SMS AND AUTOMATED CALL PAYMENTS

 

Also integrated into the Medipay system are powerful SMS tools that enable staff to set up reminders, deliver invoices and issue receipts.

 

Our automated call handling platform is capable of managing all of your inbound account related calls. It will process payments or record contact details for administration staff to return the call depending on your requirements.

To find out more

About Medipay

ENABLE MVNO

Many MVNO’s can’t connect to the hundreds of companies in their markets generating valuable shortcode traffic through Premium Rate Services. These companies generate hundreds of million euro per year and Enable MVNO will help you share in this valuable revenue line.

 

Enable MVNO have been providing Premium Rate services for twenty five years. We are adept at understanding and pre-empting market changes and have grown to become the market leading SMS provider in Ireland. We provide SMS gateway technology to Eir, Vodafone, Virgin Media and Like Charity.

Check Out

Enable MVNO website

ONCALL CONNECT

OnCall Connect

Phonovation have developed a shift worker management system called OnCall Connect, which is currently used by, amongst others, the HSE to manage teams of social workers.

 

The system allows shift-workers to dial in to one number and log in. As soon as they are logged in, the person who was previously logged in is automatically logged off. People who are calling into the service do so using one number and are automatically directed to the currently logged on person. It’s that simple!

This system was specifically designed for organisations that require reliable channels of communications to be kept open with regularly changing shift workers. All at the lowest possible cost. Examples of its current uses are for security guards, doctors and emergency services workers.

 

The online aspect to the tool allows for reports to be produced and printed and the status of workers to be viewed by using unique log in credentials.

 

An account is quick and simple to set up for any sized company.

COMMUNICATOR

Communicator is tool that allows you to communicate effectively at times when you need to concentrate on more important thing. It is a web based mass communication tool designed to talk to your clients during an emergency or outage.

 

  • Communication during an outage informing your customers what happened and when it will be resolved is imperative for maintaining strong client relationships
  • Contacts your customers by phone, email and SMS simultaneously
  • Customers choose which message format (phone, e-mail or voice) they receive
  • All broadcasts can be controlled via a web interface or can ever be triggered by an SMS
  • Save lists of individuals and groups

To find out more

About our range of services