Phonovation News

November 9, 2020

Black Friday Lockdown Dilemma!!

November 6, 2020
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Operations Assistant (FTC, Weekend Work Only)

We have great opportunity for Operations Assistant in our always growing, friendly team.
May 21, 2020
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Strategic EPOS/CRM SMS Marketing for retail

May 6, 2020
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COVID-19 SMS: Regain a touchpoint with your customers

COVID-19 has resulted in never-before-seen challenges for the retail industry including the loss of valuable touchpoints with customers. So how do you reach the right people […]
May 21, 2019

Improved Competitiveness Drives Growth in Every Sense for Phonovation

“I knew that there must be a better way of working and I went to Enterprise Ireland and said we had an excellent team, but we […]
May 20, 2019

Here is what happens when you make 2,000 improvements in your business in a year.

I have been asked many times about our LEAN journey and if/how it has benefited our business. The answer is yes, it has benefited our business. […]
July 25, 2018
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Are contact centres getting the message?

If technology is advancing, then we have to assume that so are the people who are using it. When was the last time you saw someone […]
July 17, 2018
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How to stop phone fraudsters from draining your bank account

If you have a mobile phone and use Gmail, Samsung Cloud, iCloud, Dropbox, Facebook, Twitter etc. and the websites/Apps of banks and countless other web services, […]
June 27, 2018
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Has your phone signal ever stopped working? It could be SIM Fraud

The banking issues that affected TSB in April have seen a marked increase in SIM Fraud attacks.  This is not confined to one banking organisation, are […]
June 18, 2018
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“I’ve got your number”

By using identity theft, fraudsters convince your mobile operators shop assistant that they are dealing with you, the account holder.  Another way they can do this […]
May 28, 2018
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Mobile SIM Swap Attacks Increasing

When mobile banking grew there came a new way, and a new reason, for acquiring your personal data.  More and more people have smart phones which […]
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