Gavin Carpenter

Sales Director, Phonovation

As Sales Director, Gavin Carpenter’s role is to maintain Phonovation’s position as the leading provider of SMS and Interactive Voice Response (IVR) services in Ireland, and to expand its service offering into the corporate and government sectors.

In his role, Gavin is responsible for increasing revenue for the company through organic growth and acquisitions. He is also tasked with managing relationships with new and existing customers, as well as developing new & innovative products. A key focus for Gavin is Phonovation’s new Bulk SMS gateway, which is to be deployed within the Vodafone and UPC networks in late 2010. Before joining Phonovation in 2006, Gavin worked with telecommunications company, COLT Telecom for three years.

In this role as Sales Manager, Gavin was responsible for selling wholesale voice and data services to Irish companies and multi-nationals throughout Europe. Prior to this, Gavin was Corporate Sales Manager with start-up telecommunications company, Nevada Telecom After Nevada Telecom was acquired by telecoms and internet services provider, Energis Ireland, Gavin stayed on as Sales Manager and was responsible for increasing Voice services revenues.

Prior to this, Gavin also worked under Denis O’Brien as Voice and Data Sales Executive for Esat Telecom for two years. Gavin’s contribution to the development and execution of Phonovation’s ContinuumPlus product led to the company winning the BT Inspired IT Award in 2008. ContinuumPlus is an instant notification tool allowing organisations to contact key personnel with a single activation. He also played a key role in Continuum Consultancy winning the ICT Excellence Award in 2007.