Below are some of the customers we work with and the services we provide for them.

• Quinn Healthcare: Using PhonovationResponse’s Business SMS service Quinn Healthcare can build a list of customers and send individual messages to each of them in batches at predetermined times during the day/week. These can all be built in one excel spreadsheet and scheduled from the PhonovationResponse website in advance. This service is designed to communicate with customers with the goal of the customer calling into their contact centre.

• Payzone: We provide on street SMS and IVR parking solutions for Dublin, Edinburgh, Glasgow with sites to be rolled out in Australia and the US in Q4   

• UK Government/Interaction Limited: We managed over 90% of 250,000 minutess in one month through our IVR allowing interaction staff handle other business   

• Irish Government: We manage IVR services for The Health Services Executive, The Department of Transport, The Department of Social and Family Affairs, The Department of Education, The State Examinations Commission and others

• Premiere Global Services: PhonovationResponse provides International numbers and multi-lingual services to PGS   

• Investec: We provide credit card PIN delivery services for new credit card customers   

• BT: We provide business continuity services to BT, The VHI, Bord Gais, AOL among others

• Vodafone: We have built a dedicated SMS bulk tool for Vodafone Ireland which they will provide to their business customers. This will be rolled out across other Vodafone countries   

• Pfizer: We provide marketing and sales tools to Pfizer through intelligent SMS and IVR   

• CashSave and Realex: PhonovationResponse are an accredited partner of both companies and are authorised to process credit card transactions globally

For more in depth studies, see articles below:

• Department of Education
• Crisis pregnancy campaign