We operate 1,740 lines of IVR, or Interactive Voice Response, making it Ireland’s largest IVR platform.

This means we can guarantee that we will always answer your customers’ calls.

We can customise your IVR services so that we are the first line in customer service or just step in when your own systems are under pressure.

We currently provide overflow and emergency services for the corporate, utility and government sectors through such companiessuch as ESB, Bord Gáis and Xerox.

We also offer an automated secure IVR system where sensitive information needs to be available to many users but security is of utmost importance.

Click here <http://www.phonovation.com/index.php/services/ivrservices/25-deptofeducation> to read about the secure IVR service we provide Leaving Cert Students on behalf of The Department of Education.