BUSINESS CONTINUITY SERVICES


PHONOVATION HOUSE,
8 CLARINDA PARK NORTH,
DUN LAOGHAIRE
CO. DUBLIN

E-MAIL: orders@phonovation.com
PHONE: +353 1 284 3011
FAX: +353 1 284 3223


Registered in Dublin
No. 127108
VAT no. IE4818845D

MORE CONTACTS>>


Worldwide Employee Security System
The basic premise of the service is that in the case of an emergency affecting a corporations employees; such as an on site fire/industrial accident/building evacuation, those employees would have access to a service allowing them to notify the corporation of their safety status. Phonovation have developed an IVR, SMS and e-mail (Interactive Voice Response) system to fulfil this requirement.

When the system is invoked by a member of the Management Team, Phonovation will SMS, e-mail and call every staff member (3000 staff in two minutes). The voice call will ask the employee if they are safe and they can press 1 for safe and 2 if they require attention. This information is fed into a live web based application that can be accessed and managed by employees in another city/country. Phonovation can contact 6000 staff and confirm their status with 4 minutes.

When the first call is received by the system it triggers the alert system to start. Phonovations IVR equipment is designed for mass call applications. The website will give details of the persons name, telephone number, safety status and department/building/country.

SMS. This will allow employees the option of sending an SMS to notify the system of their safety, rather than a telephone call. This can be beneficial in situations where it is not possible to make a telephone call because of telecommunications infrastructure damage or the network is congested.

This system has been designed for use in co-operation with your business. Phonovation can generate white labelled web sites with corporate logos or deliver this service as an “own brand” product on your web backdrops. Our in house designers and developers will work closely with you to deliver these results if so required.