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Author Archives: Nigel Alexander

Black Friday & Cyber Monday

Is your retail business prepared with SMS promotions? Black Friday & Cyber Monday 2016 (Nov. 25th-28th) are coming up fast! If you haven’t heard, Black Friday is the the busiest weekend of the retail calendar, both Physical and online. It has been regarded as the beginning of the Christmas shopping...

New InteractSMS Feature – Mobile Lookup

  Mobile Lookup is new and allows you to search your InteractSMS account for mobile numbers that you have used previously. It is available in the Left Navigation Bar when in the InteractSMS interface.   The number can search four different areas of InteractSMS. You can choose to search any...

HOW TO GAIN SMS OPT INS

Many retail businesses want to know how our larger customers have gained such large subscriber lists. So we’ve written this answer, and the answer is simple.   They use inbound SMS to add thousands of new customers to their loyalty schemes and you can do the same. So how does...

OnCall Connect – Tutorial Video

Shift Management System   Phonovation have developed a shift worker management system called OnCall Connect. The system allows shift-workers to dial in to one number and log in. As soon as they are logged in, the person who was previously logged in is automatically logged off. People who are calling...

Worried About Cyber Fraud?

Download two factor authentication PDF here   Password authentication is not adequate protection for your sensitive information anymore. The InteractSMS API can add an additional layer of security to this by sending a unique verification code to the customer’s pre-registered phone number via SMS when they attempt sign up; make...

Phonovation Shortlisted for 2 More Awards

Phonovation have been shortlisted for two awards at the Tech Excellence Awards 2016. We are delighted to be nominated for the second year in a row (though last year we had three!). The nominations are: #1 Mobility Project of the Year. For our mobile website builder on InteractSMS.   #2...

Text Marketing Example: A Wine Store

We have continually highlighted the phenomenal 98% open rate of SMS communications, delivering a more effective customer touch point. However this means that it is extremely important that your message is relevant. Here is an text marketing example to show you a framework of how all of your broadcasts can...

Phonovation Wins Best Software Solutions Provider 2015

We has taken home the award for Best Software Solutions Provider at the Checkout National Retail Supplier Awards, November 2015. The award recognises our bulk SMS platform, InteractSMS, and how it has helped Irish retailers to communicate with their customers. The software sends over seven million SMS per month on behalf...